{"id":1649,"date":"2021-07-13T13:09:50","date_gmt":"2021-07-13T13:09:50","guid":{"rendered":"https:\/\/www.retail-int.com\/wp\/?page_id=1649"},"modified":"2021-12-09T16:01:13","modified_gmt":"2021-12-09T16:01:13","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.retail-int.com\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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GENERAL SUPPORT QUESTIONS<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have other customers in the same sector?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

At Retail Integration, we understand that buying an EPOS System is a big investment for a retailer which they cannot afford to get wrong.<\/p>

Having been in business for over twenty years, we have worked with many retailers in a wide range of sectors. Our developers and support teams have a wealth of knowledge to share with you as a result of this.<\/p>

We also have a large number of customers who have been through the process and are more than willing to share their experience.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Meridian is our own software and is developed in-house. Development is ongoing and constant.\u00a0 Bespoke development is available if required. Moreover, you have access to the people who wrote the software to come up with the best solution for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We provide training before the system goes in and as required on an ongoing basis.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Our award winning support desk is there to keep you trading 7 days a week.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you supply hardware?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we can supply hardware, if required.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The lead time is completely dependent on the requirements of the customer so call us today and let us help you upgrade your systems.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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QUESTIONS ABOUT THE MERIDIAN SYSTEM<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you convert data from my existing epos system and bring it forward into Meridian?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes , we can convert your existing data in the vast majority of cases and subsequently bring it forward into Meridian ensuring a seamless upgrade.<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill Meridian generate a Suggested Purchase Order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, based on set Min\/Max Stock Levels or sales activity. (It will even take into account days not in stock). The Purchase Order can be mailed directly to the supplier.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan Meridian handle my offers and promotions?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Meridian is able to apply almost any offer or promotion. This can be based on product, customer, location or time (or any mix).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Meridian offer an integrated loyalty scheme?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, Meridian offers an integrated loyalty scheme. The scheme can be used to reward your customers for their continued business. Not only can they earn points when they spend but they can also be notified of promotions and events. These can be tailored for them depending on their purchasing patterns.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Meridian offer gift card functionality?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, gift cards and gift vouchers can be used with the system.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Meridian a \u201ccloud based system\u201d?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Meridian has cloud functionality, in that it updates HO on a continual basis. This ensures that information is virtually live. However we install licences locally. This, among other issues ensures that you can continue to trade regardless of the quality of the broadband connection.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the minimum hardware requirements for running Meridian?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Currently Meridian can run on any windows device that has at least 2MB of RAM<\/p><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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QUESTIONS ABOUT MERIDIAN INTEGRATION<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWill Meridian be able to integrate with our website?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Having an online presence is an essential aspect of retail. As such, we have integrated with a host of websites running on a number of platforms. Meridian can provide stock and pricing information to your site and in addition can take sales down for processing as frequently as you require.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan Meridian be integrated with the other solutions I use?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Meridian integrates with a vast array of software and hardware solutions. These include, ERP Solutions, accounting packages, book-keeping systems, footfall counters, CCTV Systems and CRM to name but a few. This ensures that the retailer gets maximum benefit.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\tStill have <\/span>\n\t\t\t\t\n\t\t\t\t\tQuestions?<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Contact Us Today To Find Out More<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\tCLICK HERE<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

GENERAL SUPPORT QUESTIONS Do you have other customers in the same sector? At Retail Integration, we understand that buying an EPOS System is a big investment for a retailer which they cannot afford to get wrong. Having been in business for over twenty years, we have worked with many retailers in a wide range of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"yoast_head":"\nFrequently Asked Questions | Retail Integration<\/title>\n<meta name=\"description\" content=\"We take you through a series Frequently Asked Questions and give you a short, concise set of answers, putting you in control\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retail-int.com\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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